The Ombud is appointed for a five-year term by the Legislative Assembly. The role of the Ombud is to investigate complaints about the administrative fairness of government practices to promote fair, reasonable, and equitable government administration. The Ombud Act provides the legislative framework for the Ombud to investigate, review investigation results and decide on appropriate courses of action. An investigation can be commenced based on a complaint made by a person, group of persons, or on the Ombud's initiative.

The Ombud is required to make an annual report to the Legislative Assembly. The office of the Ombud is located in Hay River, NWT.

Phone: 1-844-686-6283 (874-6623 in Hay River)