Debates of May 29, 2025 (day 62)
Question 762-20(1): Functional Communications Review
Thank you, Mr. Speaker. Mr. Speaker, my questions today are for the Premier. As he may recall, in the last operational budget review when we were speaking in Committee of the Whole, I asked him about a functional communications review that is no longer on the business plans. He wrote back later to explain that yes, indeed, EIA is looking at functional communications review in this fiscal year; however, I'm curious, Mr. Speaker, can the Premier speak to what the scope of that review will look like. Thank you.
Thank you, Member from Great Slave. Mr. Premier.
Thank you, Mr. Speaker. And, you know, the Member has raised this before and she's well aware that we have had a number of reviews, I guess, in the past number of years here, and so instead of doing another review what's happening is we're looking at those reviews. You know, the past four years, during COVID and the floods and the fires, there wasn't a lot of time for communicators to do that type of background work. They were out there trying to do their best to communicate with ever-changing information. So we're now looking at those two -- or those reviews, doing an analysis of them, and then trying to determine how do we implement the changes that make sense that are recommended. We're going to do that by -- you know, maybe I'll stop there because there's more to say, but I don't want to take all the Member's questions.
Thank you, Mr. Speaker. And thank you to the Premier for that. If I might be so bold, Mr. Speaker, I wonder if the Premier would commit to how we communicate to the public and looking at that very specifically. Because it's very clear to, I think, all Members in this House that, you know, with the after-action review, we are not doing a good job about communicating to the public appropriately and in the way they want to see communications come from government. I wonder if the Premier could speak to that.
Thank you, Mr. Speaker. So in 2023, we had a contractor to go out and engage the public and talk about how they feel that we communicate with them. And there were issues obviously. Even with things like the website -- in normal times, most searches for government information starts on the website, and so we got a lot of feedback on that. And so we're going through a process of updating that website, and that means looking at all the content that's on there, tens of thousands of pieces of information, reviewing all of those. Writing them in plain language as opposed to using jargon, writing for residents, not writing about government. And so we've heard that feedback and we're going out and we're making those changes.
Another valuable thing we're doing is going and talking to the communicators in the departments to get their perspective on things. They see what's happening. They see the issues. And so how do we work with them so that they can do their job better. And that means things like eliminating some of the administrative burdens that they're dealing with, making sure that they are engaged at appropriate points in the development of new initiatives. There's always an opportunity to communicate, and we need to make sure that our communicators are able to -- we put them in positions to take advantage of those opportunities. Thank you, Mr. Speaker.
Final supplementary. Member from Great Slave.
Thank you, Mr. Speaker. Thank you to the Premier for that. One more suggestion, if I may be so bold, Mr. Speaker. I wonder if the Premier could speak to the fact that we have quite literally dozens of Facebook pages. As everyone in this House is aware, Cabin Radio had acted as an aggregator during a public emergency. Will the Premier commit to, when they're updating the website, consider an aggregation of information of all departments? Thank you, Mr. Speaker.
Thank you, Mr. Speaker. And so one of the things -- speaking specifically about the website, reorganizing that website is one of the key things that we want to do. Group things by topics and themes that residents care about. So if they want to find something out, they just go to that topic. They don't have to try and figure out what department it's from and then go there. And in terms of the social media, I'm happy to get back to the Member on that one. Thank you.