Thank you, Mr. Speaker. Mr. Speaker, can the health Minister please tell me how the methodology and the survey questions for the 2025 Patient Experience Questionnaire and previous questionnaires, as I understand as it tracks the same metrics over time, were selected. Thank you, Mr. Speaker.
Thank you, Member from Great Slave. Minister for Health and Social Services.
Thank you, Mr. Speaker. Mr. Speaker, I don't have that level of detail. Thank you.
Thank you, Mr. Speaker. Mr. Speaker, what work is contemplated for a Yellowknife patient journey and will it review patient experiences with quality of care over time and multiple interventions from intake appointment to diagnosis to referrals, results, and treatments? Thank you, Mr. Speaker.
Thank you. What I've directed the NTHSSA to do is to do the mapping, and I think currently right now, that's what they're doing, is looking at what they're going to be monitoring and bringing all of the concerns and the complaints that have come through my offices, BFs, the things that have come through the Office of Client Experience, and then working within the staff to try and navigate. This is the same thing as they did with the Deh Cho journey. They heard from the residents. They heard from the staff. And then they -- part of that was following through different areas with the patient through the mapping -- I meant through accessing the primary care clinics. Thank you, Mr. Speaker.
Thank you, Minister of Health and Social Services. Final supplementary. Member from Great Slave.
Thank you, Mr. Speaker. I am sure committee will look forward to that scoping and work together with the Minister. Mr. Speaker, will the proposed medical travel case management initiative with the three proposed positions focus solely -- their work solely on identifying cost savings, or will these positions also be looking for trends in patient experience and suggest improvements? Thank you, Mr. Speaker.
Thank you, Mr. Speaker. Mr. Speaker, the case management pilot that is proposed is -- what the goals of this would be to real time case management to ensure medical travel is necessary and that virtual options are considered, redirecting patients to in territory service when it's clinically appropriate, developing best practice at reduced travel costs, and help patients navigate the system, improving patient experience by reducing unnecessary travel, and when travel is needed it would also ensure appointments are scheduled in a way that supports patient and avoids preventable delays. Thank you, Mr. Speaker.
Thank you, Minister of Health and Social Services. Oral questions. Member from Yellowknife Centre.
