Debates of October 16, 2025 (day 63)
Follow-up to Oral Question 762-20(1): Functional Communications Review
Further to the response provided to the Member for Great Slave Lake on May 29, 2025, the following additional information is provided:
There are two distinct issues that were raised by the member as it relates to improving Government of the Northwest Territories communications efforts.
The first issue the Member asked about is the number of Facebook pages the GNWT has and the second is about how our web content is organized on our many websites. At this time, the GNWT will be maintaining its presence on Facebook and other social media platforms as it exists, and in line with our social media guidelines. Currently, our focus is on modernizing the GNWT’s web presence, which is often the backbone of where content for all online engagement comes from.
Regarding our websites, our work is progressing on schedule. Residents have told us loud and clear that organizing our websites by departments, divisions and units is confusing and hard to use. We are changing how we organize our programs, services, and information so they are grouped by topics, themes, and tasks that residents care about.
As part of this project, we are also rewriting our content to make it simpler for people to use. We are writing in plain language, eliminating jargon, and focusing on actions and services making it easier for people to get the information they need and the services they rely on from the GNWT. Recognizing we have tens of thousands of pieces of content, we are prioritizing the content that residents need most often.
We expect the more user-friendly website will be launched in early 2026. We will continue rewriting for plain language and usability, and continue structuring content for usability and accessibility.
Finally, the Member requested a commitment to consider the aggregation of information from all departments into one site, which I am pleased to say will be completed upon the launch of this new platform.
Thank you, Mr. Clerk. Colleagues, we should take a little bit of a break to give our interpreters a break, and we will resume shortly. Thank you.
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